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May 2, 2011 // 4:22 pm - Today Sony's Senior Director of Corporate Communications & Social Media Patrick Seybold has made available another PlayStation Network security update to clarify some common PSN concerns, as follows:

On Tuesday, April 26 we shared that some information that was compromised in connection with an illegal and unauthorized intrusion into our network. Once again, we'd like to apologize to the many users who were inconvenienced and worried abut this situation.

We want to state this again given the increase in speculation about credit card information being used fraudulently. One report indicated that a group tried to sell millions of credit card numbers back to Sony. To my knowledge there is no truth to this report of a list, or that Sony was offered an opportunity to purchase the list.

One other point to clarify is from this weekend's press conference. While the passwords that were stored were not "encrypted," they were transformed using a cryptographic hash function. There is a difference between these two types of security measures which is why we said the passwords had not been encrypted. But I want to be very clear that the passwords were not stored in our database in cleartext form. For a description of the difference between encryption and hashing, follow this link.

To reiterate a few other security measures for your information: Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking.

When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well. To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports.

We continue to work with law enforcement and forensic experts to identify the criminals behind the attack. Once again, we apologize for causing users concern over this matter.

Our objective is to increase security so our customers can safely and confidently play games and use our network and media services. We will continue to provide updates as we have them.

Sony has also suspended another of its online gaming systems, following the recent PlayStation Network hack. The company took the Sony Online Entertainment (SOE) service offline as part of its wider investigation into security breaches. Multiplayer games including DC Universe and Facebook-based Fortune League were unavailable as a result.

Sony admitted last week that the personal details of 77m PlayStation users may have been stolen by hackers. The suspension of SOE was announced in brief statement on its website, PlayStation.com.

To quote from the BBC: We have had to take the SOE service down temporarily. In the course of our investigation into the intrusion into our systems we have discovered an issue that warrants enough concern for us to take the service down effective immediately. We will provide an update later today (Monday), it said.

Last week, Sony said that it did not believe SOE users had been affected by the PlayStation Network hack.

A community relations spokesperson wrote on one of Sony's support forums at the time: We have been conducting a thorough investigation and, to the best of our knowledge, no customer personal information got out to any unauthorized person or persons.

We are continuing that investigation and monitoring the situation carefully; should the situation change, we will - of course - promptly notify you.

Sony Online Entertainment designs and publishes online multiplayer games for the PC, PlayStation 3 and, in the case of Fortune League, Facebook.

Sony PlayStation Network Security Update, SOE Now Down

Sony PlayStation Network Security Update, SOE Now Down

Sony PlayStation Network Security Update, SOE Now Down

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#291 - B4rtj4h - May 7, 2011 // 8:05 am
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That's not totally right

Sony is giving a Free game, 30 Days PSN+ and some other nice goodies. It's true that ALL that you download in PSN+ is bound to 30 days of use... And Sony would not be the first to pros pone a deadline :P... look at Valve with HL2 Ep 3? Or what about Gran Turismo 5?

#290 - ZoukJonas - May 7, 2011 // 6:40 am
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But why Sony is keep changing those deadlines? They just should pick a date and be ready when they have promise it.. And hows that welcome package? It's like 30 days free plus membership and if you download some games for there, they just dont work after that 30 days have passed.

Or is't Sony puplished something new for that package.? I dunno. I'm just too eager to get back to playing some NHL 11 and Black Ops.. I wanna own some noobs.

BR. Joonas

#289 - B4rtj4h - May 7, 2011 // 6:01 am
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STOP wanking about how long PSN is out lol... What you rather have?? PSN that is lousy and not safe? Or PSN that is fun and safe?

We will get PSN next week when the testing goes well. The main problem is that it's not just PSN thats at stake here... but also their movie and music system. Until all is safe and secure they will get PSN up!

Btw the welcome back package is gonna be a nice one.

#288 - andmethis - May 7, 2011 // 5:48 am
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Thank you psn for somewhat forcing me to try xbl. I finally gave my free trial a spin. Might have to purchase an active membership at the rate Sony is going.

#287 - elser1 - May 6, 2011 // 11:58 pm
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Thanks for the update, all i can say is hurry up ya bastards..

LOL

#286 - PS4 News - May 6, 2011 // 11:33 pm
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As a follow-up to yesterday's PSN updates and delay due to stolen data that has since been removed, Sony's Senior Director of Corporate Communications & Social Media Patrick Seybold has posted another brief PlayStation Network update as follows:

As you may know, we've begun the process of restoring the service through internal testing of the new system.

We're still working to confirm the security of the network infrastructure, as well as working with a variety of outside entities to confirm with them of the security of the system. Verifying the system security is vital for the process of restoration. Additional comprehensive system checks and testing are still required, and we must complete that process before bringing the systems online.

As you've heard us say, our utmost priorities are the security of the network and ensuring your data is safe. We won't restore the services until we can test the system's strength in these respects.

When we held the press conference in Japan last week, based on what we knew, we expected to have the services online within a week. We were unaware of the extent of the attack on Sony Online Entertainment servers, and we are taking this opportunity to conduct further testing of the incredibly complex system.

We know many of you are wanting to play games online, chat with your friends and enjoy all of the services PlayStation Network and Qriocity services have to offer, and trust me when I say we're doing everything we can to make it happen. We will update you with more information as soon as we have it. We apologize for the delay and inconvenience of this network outage.






More PlayStation 3 News...

#285 - leukotic - May 6, 2011 // 3:35 am
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But it’s important to note that Anonymous does not directly deny involvement in the attack on the PSN in the announcement — it only denies involvement in the credit card and information theft.


Seems like it could be what I predicted, anon did do it, but never actually took any information. They just made it look that way so Sony would go through all the trouble they are now as if the data was stolen.

If that's the case, it is pretty ingenious. Plus this is better for all the PSN/SOE users with legit personal info and CC info, because if it was anon and they never took it, then we don't need to worry about potential ID theft or CC fraud (at least not from this particular attack anyway).

#284 - xUb3rn00dlEx - May 5, 2011 // 8:07 pm
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Hmmm. Interesting point there boss. I guess until proper evidence is presented we can only speculate, but I'm siding with Anon. for now, as I've just about had enough of their garbage. That's one hell of a compensation plan... LOL. I believe next generation I will go with another console manufacturer perhaps?

I stick by my earlier argument, we gamers should be handed management over of the company, set up a PS3 Gaming Union or something. I for one, would be very interested to see exactly how a company co-operating directly with the consumer in a partnership would work out.

#283 - PS4 News - May 5, 2011 // 3:51 pm
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Today's update, as expected Anonymous has denied Sony's accusations. From: venturebeat.com/2011/05/05/anonymous-denies-psn-outage/
Hacktivism group Anonymous, which routinely attacks major corporations and takes up political causes, said today it is not responsible for the theft of sensitive information and credit card data from Sony's Playstation Network (PSN) online gaming network.

"If a legitimate and honest investigation into credit card theft is conducted, Anonymous will not be found liable," the group stated in a press release.

"While we are a distributed and decentralized group, our 'leadership' does not condone credit card theft," the group stated in a press release. "We are concerned with the erosion of privacy and fair use, the spread of corporate feudalism, the abuse of power and the justifications of executives and leaders who believe themselves immune personally and financially for the actions they undertake in the name of corporations and public office."

It's true that the theft does not fit the modus operandi of Anonymous, which is usually concerned with disrupting companies that get in the way of free speech and political causes. But it's important to note that Anonymous does not directly deny involvement in the attack on the PSN in the announcement – it only denies involvement in the credit card and information theft.



#282 - Lucifer Kain - May 5, 2011 // 4:15 am
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If Anonymous had nothing to do with the attack maybe Sony put that file on their own server, you know for the Lulz.