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May 2, 2011 // 4:22 pm - Today Sony's Senior Director of Corporate Communications & Social Media Patrick Seybold has made available another PlayStation Network security update to clarify some common PSN concerns, as follows:

On Tuesday, April 26 we shared that some information that was compromised in connection with an illegal and unauthorized intrusion into our network. Once again, we'd like to apologize to the many users who were inconvenienced and worried abut this situation.

We want to state this again given the increase in speculation about credit card information being used fraudulently. One report indicated that a group tried to sell millions of credit card numbers back to Sony. To my knowledge there is no truth to this report of a list, or that Sony was offered an opportunity to purchase the list.

One other point to clarify is from this weekend's press conference. While the passwords that were stored were not "encrypted," they were transformed using a cryptographic hash function. There is a difference between these two types of security measures which is why we said the passwords had not been encrypted. But I want to be very clear that the passwords were not stored in our database in cleartext form. For a description of the difference between encryption and hashing, follow this link.

To reiterate a few other security measures for your information: Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking.

When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well. To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports.

We continue to work with law enforcement and forensic experts to identify the criminals behind the attack. Once again, we apologize for causing users concern over this matter.

Our objective is to increase security so our customers can safely and confidently play games and use our network and media services. We will continue to provide updates as we have them.

Sony has also suspended another of its online gaming systems, following the recent PlayStation Network hack. The company took the Sony Online Entertainment (SOE) service offline as part of its wider investigation into security breaches. Multiplayer games including DC Universe and Facebook-based Fortune League were unavailable as a result.

Sony admitted last week that the personal details of 77m PlayStation users may have been stolen by hackers. The suspension of SOE was announced in brief statement on its website, PlayStation.com.

To quote from the BBC: We have had to take the SOE service down temporarily. In the course of our investigation into the intrusion into our systems we have discovered an issue that warrants enough concern for us to take the service down effective immediately. We will provide an update later today (Monday), it said.

Last week, Sony said that it did not believe SOE users had been affected by the PlayStation Network hack.

A community relations spokesperson wrote on one of Sony's support forums at the time: We have been conducting a thorough investigation and, to the best of our knowledge, no customer personal information got out to any unauthorized person or persons.

We are continuing that investigation and monitoring the situation carefully; should the situation change, we will - of course - promptly notify you.

Sony Online Entertainment designs and publishes online multiplayer games for the PC, PlayStation 3 and, in the case of Fortune League, Facebook.

Sony PlayStation Network Security Update, SOE Now Down

Sony PlayStation Network Security Update, SOE Now Down

Sony PlayStation Network Security Update, SOE Now Down

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#301 - shummyr - May 7, 2011 // 12:57 pm
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Like all the other stuff they are still struggling to justify doing, its really just a bunch of hooey that they have all this info anyways, and they are not securing it better...

#300 - barrybarryk - May 7, 2011 // 11:56 am
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Anonymous have strongly denied being behind these attacks & the data theft. Anonymous were only behind the DDoS attacks which are unrelated to the data theft, again reread Sonys response.
7. Have you identified the individual(s) responsible for the breach?
No.


Sony have only said the DDoS attacks made it easier for the server intrusion to go undetected, the rest is all hype and has been taken out of context. I suggest rereading the original documents and press releases again and not the media's interpretation of the releases, nowhere do Sony actually blame anonymous for the theft

Also a shiny new breach for Sony, data stolen containing names and addresses of 25000 sweepstakes competition entrants from 2001: http://www.reuters.com/article/2011/05/07/sony-idUSL3E7G701T20110507

I wonder how they're going to justify storing that info for 10 years

#299 - elser1 - May 7, 2011 // 11:25 am
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anonymous didn't deny being behind the attack, they did however deny stealing any information..

sony are blaming anonymous claiming there is a file left there by the hackers saying anonymous and inside we are legion..

#298 - Chivafighter - May 7, 2011 // 11:14 am
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Thanks bro, so the damage has been done and now the road to recovery as we can see is bad. The freebies they give is still too little though..

#297 - barrybarryk - May 7, 2011 // 10:51 am
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OK again, it wasn't anonymous, even Sony aren't accusing Anonymous, reread Sonys response. Sony are blaming anonymous for distracting them using the DDoS attacks and claim this distraction led to the hack going undetected for so long without saying anonymous were behind the theft.

Which is also nonsense, if anonymous hadn't declared all out war on Sony which caused Sony to review their security the hack would probably still be undetected.

The attackers don't want anything Sony can give them anymore, all they wanted were the details to sell and they have those.

#296 - Chivafighter - May 7, 2011 // 10:43 am
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Yo Guys, do we know why they are attacking, like what do they want sony to do or give them to stop the attacks?

#295 - elser1 - May 7, 2011 // 10:27 am
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I've had a real change of heart about this now.. if this was anonymous attack and not cyber thieves, then its quite brilliant really.. it exposes sony as the idiots they are,cost them billions of dollars,ruins there reputation,loses them customers and as anonymous claims they didnt steal info anyway.. hahahaha sony.. brilliant absolutely brilliant..

i don't mind so much now if its anonymos and the info wasnt stolen.. a month or 2 with no psn is fine if its costing saony billions.. i'll just catch up on all the games i have to finish offline and get the trophies.. at least i can update my games now..

#294 - barrybarryk - May 7, 2011 // 10:24 am
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I own loads of consoles too but I don't feel I need to support Sony with the amount I pay for hardware and software they should be supporting me! You don't owe any company your loyalty and the welcome back promotion is just another cheap attempt at winning new customers to playstation plus and has nothing to do with the data theft.

It's a shame most gamers are so oblivious to what's happening and don't really get that the more people who use PSN+, the sooner Sony will switch to a subscription only system like live, when really what the industry needs is a move away from centralised controlled systems.

Just look at the rubbish EA and Activision pump out every year and sell by the millions simply because they are the largest publishers and can hype any nonsense into a best seller and worst of all people will buy the tripe, Sony are just jumping on the bandwagon late again to create a system where the developers work for them instead of the publishers. And now they're going to convince you that you should be paying for it, claiming security as the reason

#293 - ZoukJonas - May 7, 2011 // 9:49 am
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Yeah.. And i undestand that there is no reason to open up the PSN if that's not secure.. But i would be really happy IF they would give us some intel about dates. Sony has been so quiet about everything, so i'm little disappointed on that.. Sony is giving that 30 days free for ps+, but i think that IF i'm gonna like that I'm going to continue paying it.. 'cause i have always played with Playstation and i think that this situation doesnt affect on that.

And i wanna support Playstation.. But i own also Xbox360, Nintendo Wii/DS, Sega Megadrive, Playstation 1/2 and 3 and also PSP.. But i'm playing only on ps3.. I'm like console crazy dude.. And i dont have anything else to do with my money, so i'm spending it on consoles.. and my wife is complaining it.. hups..

#292 - barrybarryk - May 7, 2011 // 8:49 am
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Yeah but it's hardly a freebie if they are only loaning you the content and doesn't really address the issue that your details just aren't safe and yet they'll still require them.