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209w ago - Today SCEE Blog Manager James Gallagher alongside Senior Director Patrick Seybold via the US Blog have posted update details on the PSN service outages, stating outside attacks may be a possible cause.

To quote: I know you are waiting for additional information on when PlayStation Network and Qriocity services will be online. Unfortunately, I don't have an update or timeframe to share at this point in time.

As we previously noted, this is a time intensive process and we're working to get them back online quickly. We'll keep you updated with information as it becomes available. We once again thank you for your patience.

We sincerely regret that PlayStation Network and Qriocity services have been suspended, and we are working around the clock to bring them both back online.

Our efforts to resolve this matter involve re-building our system to further strengthen our network infrastructure. Though this task is time-consuming, we decided it was worth the time necessary to provide the system with additional security.

We thank you for your patience to date and ask for a little more while we move towards completion of this project. We will continue to give you updates as they become available.

An external intrusion on our system has affected our PlayStation Network and Qriocity services. In order to conduct a thorough investigation and to verify the smooth and secure operation of our network services going forward, we turned off PlayStation Network & Qriocity services on the evening of Wednesday, April 20th.

Providing quality entertainment services to our customers and partners is our utmost priority. We are doing all we can to resolve this situation quickly, and we once again thank you for your patience. We will continue to update you promptly as we have additional information to share.

As you are no doubt aware, the current emergency outage is continuing this afternoon and all Sony Online Network services remain unavailable.

Our support teams are investigating the cause of the problem, including the possibility of targeted behaviour by an outside party. If the reported Network problems are indeed caused by such acts, we would like to once again thank our customers who have borne the brunt of the attack through interrupted service.

Our engineers are continuing to work to restore and maintain the services, and we appreciate our customers' continued support.

While we are investigating the cause of the Network outage, we wanted to alert you that it may be a full day or two before we're able to get the service completely back up and running.

Thank you very much for your patience while we work to resolve this matter. Please stay tuned to this space for more details, and we'll update you again as soon as we can.

For further information, please refer to updates on PlayStation.com our @PlayStationEU twitter feed.




Finally, for those wondering PSN error 80710A06 simply means "Issue with the system: The PlayStation 3 system encounted an issue" according to Sony's PS3 error code checker.

Sony Details Update on PSN Service Outages, Possible Attacks

Sony Details Update on PSN Service Outages, Possible Attacks

Stay tuned for more PS3 Hacks and PS3 CFW news, follow us on Twitter, Facebook and drop by the PS3 Hacks and PS3 Custom Firmware Forums for the latest PlayStation 3 scene and PlayStation 4 scene updates and fresh homebrew PS3 Downloads. Enjoy!


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#291 - B4rtj4h - 207w ago
B4rtj4h's Avatar
That's not totally right

Sony is giving a Free game, 30 Days PSN+ and some other nice goodies. It's true that ALL that you download in PSN+ is bound to 30 days of use... And Sony would not be the first to pros pone a deadline :P... look at Valve with HL2 Ep 3? Or what about Gran Turismo 5?

#290 - ZoukJonas - 207w ago
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But why Sony is keep changing those deadlines? They just should pick a date and be ready when they have promise it.. And hows that welcome package? It's like 30 days free plus membership and if you download some games for there, they just dont work after that 30 days have passed.

Or is't Sony puplished something new for that package.? I dunno. I'm just too eager to get back to playing some NHL 11 and Black Ops.. I wanna own some noobs.

BR. Joonas

#289 - B4rtj4h - 207w ago
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STOP wanking about how long PSN is out lol... What you rather have?? PSN that is lousy and not safe? Or PSN that is fun and safe?

We will get PSN next week when the testing goes well. The main problem is that it's not just PSN thats at stake here... but also their movie and music system. Until all is safe and secure they will get PSN up!

Btw the welcome back package is gonna be a nice one.

#288 - andmethis - 207w ago
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Thank you psn for somewhat forcing me to try xbl. I finally gave my free trial a spin. Might have to purchase an active membership at the rate Sony is going.

#287 - elser1 - 207w ago
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Thanks for the update, all i can say is hurry up ya bastards..

LOL

#286 - PS4 News - 207w ago
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As a follow-up to yesterday's PSN updates and delay due to stolen data that has since been removed, Sony's Senior Director of Corporate Communications & Social Media Patrick Seybold has posted another brief PlayStation Network update as follows:

As you may know, we've begun the process of restoring the service through internal testing of the new system.

We're still working to confirm the security of the network infrastructure, as well as working with a variety of outside entities to confirm with them of the security of the system. Verifying the system security is vital for the process of restoration. Additional comprehensive system checks and testing are still required, and we must complete that process before bringing the systems online.

As you've heard us say, our utmost priorities are the security of the network and ensuring your data is safe. We won't restore the services until we can test the system's strength in these respects.

When we held the press conference in Japan last week, based on what we knew, we expected to have the services online within a week. We were unaware of the extent of the attack on Sony Online Entertainment servers, and we are taking this opportunity to conduct further testing of the incredibly complex system.

We know many of you are wanting to play games online, chat with your friends and enjoy all of the services PlayStation Network and Qriocity services have to offer, and trust me when I say we're doing everything we can to make it happen. We will update you with more information as soon as we have it. We apologize for the delay and inconvenience of this network outage.






More PlayStation 3 News...

#285 - leukotic - 208w ago
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But it’s important to note that Anonymous does not directly deny involvement in the attack on the PSN in the announcement — it only denies involvement in the credit card and information theft.


Seems like it could be what I predicted, anon did do it, but never actually took any information. They just made it look that way so Sony would go through all the trouble they are now as if the data was stolen.

If that's the case, it is pretty ingenious. Plus this is better for all the PSN/SOE users with legit personal info and CC info, because if it was anon and they never took it, then we don't need to worry about potential ID theft or CC fraud (at least not from this particular attack anyway).

#284 - xUb3rn00dlEx - 208w ago
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Hmmm. Interesting point there boss. I guess until proper evidence is presented we can only speculate, but I'm siding with Anon. for now, as I've just about had enough of their garbage. That's one hell of a compensation plan... LOL. I believe next generation I will go with another console manufacturer perhaps?

I stick by my earlier argument, we gamers should be handed management over of the company, set up a PS3 Gaming Union or something. I for one, would be very interested to see exactly how a company co-operating directly with the consumer in a partnership would work out.

#283 - PS4 News - 208w ago
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Today's update, as expected Anonymous has denied Sony's accusations. From: venturebeat.com/2011/05/05/anonymous-denies-psn-outage/
Hacktivism group Anonymous, which routinely attacks major corporations and takes up political causes, said today it is not responsible for the theft of sensitive information and credit card data from Sony's Playstation Network (PSN) online gaming network.

"If a legitimate and honest investigation into credit card theft is conducted, Anonymous will not be found liable," the group stated in a press release.

"While we are a distributed and decentralized group, our 'leadership' does not condone credit card theft," the group stated in a press release. "We are concerned with the erosion of privacy and fair use, the spread of corporate feudalism, the abuse of power and the justifications of executives and leaders who believe themselves immune personally and financially for the actions they undertake in the name of corporations and public office."

It's true that the theft does not fit the modus operandi of Anonymous, which is usually concerned with disrupting companies that get in the way of free speech and political causes. But it's important to note that Anonymous does not directly deny involvement in the attack on the PSN in the announcement – it only denies involvement in the credit card and information theft.



#282 - Lucifer Kain - 208w ago
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If Anonymous had nothing to do with the attack maybe Sony put that file on their own server, you know for the Lulz.