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263w ago - Despite some refunds being granted, today Sony UK has officially apologized for the OtherOS removal in the recently released PS3 Firmware 3.21 update citing PS3 piracy concerns as the underlying factor.

To quote from Sony's official statement to Thinq.co.uk (linked above):

"We are sorry if users of Linux or other operating systems are disappointed by our decision to issue a firmware upgrade which when installed disables this operating system feature.

We have made the decision to protect the integrity of the console and whilst mindful of the impact on Linux or other operating system users we nevertheless felt it would be in the best interests of the majority of users to pursue this course of action.

As you will be aware we have upgraded and enhanced functionality and features of the console by numerous firmware upgrades over time and this is a very rare instance where a feature will be disabled. Further enhancements are in the pipeline.

Users do have the choice whether to install the firmware upgrade and this is clearly explained to them at the time the firmware upgrade is made available for installation. Furthermore our terms and conditions clearly state that we have the right to revise the PS3's settings and features in order to prevent access to unauthorised or pirated content."

Sony Apologizes for OtherOS Removal due to PS3 Piracy Concerns

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#23 - ximenes - 263w ago
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Oh and... besides the PS3 i have two Sony TV's,a Sony Hi-Fi, a Sony Home Theatre, a Sony Ericsson mobile and a Sony mp3 player...

GIVE ME MY OTHER OS AGAIN NOW!

#22 - ahasverus - 263w ago
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Let me ask, IF an exploit is found in every game pre-2010 that leads to piracy sony can improve the ps3 to not play this games anymore and the costumers would have to be deal with it and enjoy ?

This message says "we can do whatever we want you like it or not"; very rude and very anti ethic.

It's the fat pig parade.

#21 - ximenes - 263w ago
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Wrong step for Sony...

And by the way let me tell you guys that that psp excuse is nothing but bull. Theres many users with cfw on their psp's that don't mind a bit to pay for an original UMD with a game they really like. It's like music... you can get any mp3 you want on the web but the truth is that there are still musicians selling millions of albums...

#20 - attributes - 263w ago
attributes's Avatar
Quote Originally Posted by Raze1988 View Post
Ohoho! Would you look at that!

Still, they try to say that their decision is for the best of us users, yet they forget that such things as: More versatility and, don't deny it, potentially free games are what many users want.

Are you common with PR, they are not going to say "We did this so that you don't get free games".

TBH I think people complain about Sony too much, they had the right to do it and if they didn't do it they would be plain stupid.

#19 - Warrorar - 263w ago
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lol instead of implenting an online activation for games they remove otherOS. i hope this will lead to a costum firmware where backups can be plyed. that they see that this was the wrong dessicion.

4 years they did a great job. now they get scared and react like a child who dont know what to do. just roughly close all doors... what a sham...

#18 - CompTronicsTec - 263w ago
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Seriously, Sony is going to lose more money in the long run from the removal of Other OS then if they just let it be hacked. Common, how many people out of the millions of users would actually even attempt the geohot hack? maybe a few thousand. Those people arent even affected by the update bc they wouldnt update a PS3 they are hacking into.

The truth of the matter is Sony panicked and instead of fixing a security risk they simply removed an entire feature from a device that people paid for. They said multiple times when the slim came out that they would not remove Other OS. Laws like the UK law that provisions a pro rated refund are in place to make sure companies dont sell you on features they dont intend on keeping/supporting. Im hoping someone finds a US law that gets us refunds too.

I have no sympathy for Sony on the matter. They made a poor judgment call.

#17 - red8316 - 263w ago
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If Sony didn't make such a big deal about it they probably wouldn't have attracted all this much more attention to the PS3 hacking scene. Removing Other OS and offering a simple damage control apology isn't going to cut it.

If they maybe barred you from PSN if you wanted to keep Other OS that would be fine with me. But all or nothing with this update is overkill. Most people don't have the time, resources, guts, or knowledge to do this dump. I don't, I could try, but I'd end up jacking up my system I'm sure.

I think they should at this point offer two firmware versions. The one they have now that rips away Other OS access. And the other should be one that bars access to PSN, but still lets you have Other OS.

They would maintain the second firmware version for Fat users with Other OS so they can keep Other OS and play games in the future that require firmware updates. Future firmware updates would still let you keep Other OS, but still keep you offline. However, you would always have the option to give up Other OS for PSN access once more.

That would show a good effort on Sonys part to control this vulnerability and still be as gentle as possible to users with Other OS. But ... they went bonkers, put the system on lock down, unable to patch the problem they remove a feature, say TS to their user base, and expect everyone to suck it up. Jeez, must be a pretty big vulnerability then. Way to let the hacking scene know they're on the right track.

That's my take on it tonight. I hope my PS3 gets hacked to oblivion. Mainly because I want some awesome media center homebrew.

#16 - PSPSwampy - 263w ago
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Bit drunk, so excuse me for not being my usual self...

Sony: Thanks for the apology, but as far as i see it, it is FAR to little too late. You should have released firmware updates that were actually requested by "The Majority" of users - i.e. RSX support in linux, full cross game chat ability to play pretty STANDARD codec video files - hell even support for homebrew in XMB could have been allowed for with sufficient security in place to prevent "ISO Loaders" a they are known.

I think what you've done is basically shot yourselves in the foot. All those people LEGITIMATELY wanting access to graphics accelleration in linux and functionality that you yourselves have FAILED to provide in the XMB will more a LOT more willing to help the ISO loading bunch of pirates.

Personally speaking, i would have been happy with a pirate free console but now that i've lost my linux install, data, personal info etc etc (i'm not that stupid, i backup!) I'd be willing to help open up the entire console (if only i knew enough!) - think how many other capable people who've been totally screwed by your stupid, childish desision will be happy to assist the hacking community.

Given the level of security in the PS3 to date and the experience with the PSP you could have easily avoided this problem with out removing OtherOS. This whole thing is a joke, why disable something now it's been hacked - it's too little to late (i detect a theme here).

Once something's been hacked - you're f...ked there's NOTHING you can do to stop it. Anything you DO DO will just piss off legitimate users! (the hackers will ignore you and continue down the road they've started to lay themselves!)

You need to get some clue as to how people opperate. It might help with the PS4 (if you can even afford to go down that route after this fiasco!)

All PS3 users: go ahead hack away, looks like they brought it on themselves anyway.

Further note to Sony: How do you think the games industry got started properly? It was by small companies and individuals playing with the hardware available to them. To really give the games industry a future you would be better off SUPPORTING homebrew development! (Note that i'm NOT talking about ISO loaders!)

It's a very fine line to allow some homebrew but still prevent ISO loaders, but I think sony has enough experience now that they should be able to deal with this issue without restricting homebrew development OR screwing over home users like they have.

I'm personally outraged by the removal of OtherOS as i see it a complete take. Sony are turning into con-artists i was sold something that I can use Linux on, but yet NOW ITS OUT OF WARRENTY they say thay can remove that functionality!!?

So basically what Sony are saying is... If you buy our products, don't expect them to work after a year, once that first year is up you'll have to either buy a new version of the product, or downgrade your existing product.

What a FARCE!

Sorry for the rant - but drunk and very annoyed, had a bad day at work today too.

Sony: GET A CLUE!

PSPSwampy.

#15 - Ensokusha - 263w ago
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I guess the concept, that the best long-term protection for any property is a certain level of respect from those who might decide to disragard such property has not reached the guys in the upper levels of sonys corparate structure.

Or to put it simply: If you take stuff from others and don't get punished for it you can't expect anyone to respect your property. (

#14 - Chivafighter - 263w ago
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Well true, Too much piracy and devs wont make too much money, in the buisness perspective, the removal of otherOS is good, but for us we want our homebrew. In the end, we will get ahead of sony, then they will patch it up, and so on. Our devs are working hard, and i want to thank all of them for the effort they are giving us. Sony, Thanks for the sorry, but we do own the the PS3 and it will take more than a firmware update to stop us.