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Rockstar Games and Sony on L.A. Noire and PS3's Overheating


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197w ago - Shortly following the PS3 Firmware 3.61 update, reports came in that users running L.A. Noire may be causing PS3 consoles to be overheating.

Today Senior Director of Corporate Communications & Social Media Patrick Seybold has addressed concerns on the issue below with an official statement on behalf of Sony and Rockstar Games, as follows:

We have received a very small number of customer support questions about PS3s overheating or shutting down while playing L.A. Noire. At this time, Rockstar Games and Sony can confirm that neither L.A. Noire or firmware update 3.61 are causing the PS3 hardware to overheat.

We are both committed to working hard to find solutions to this and any issues that may arise. If you are experiencing any issues with L.A. Noire or your PS3 hardware, please contact technical support using any of the means provided below:

• Rockstar Support: www.rockstargames.com/support
• Rockstar Support on Twitter: twitter.com/RockstarSupport
• PlayStation 3 Support: http://us.playstation.com/support/



Stay tuned for more PS3 Hacks and PS3 CFW news, follow us on Twitter, Facebook and drop by the PS3 Hacks and PS3 Custom Firmware Forums for the latest PlayStation 3 scene and PlayStation 4 scene updates and fresh homebrew PS3 Downloads. Enjoy!
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#13 - craidoug - 197w ago
craidoug's Avatar
Quote Originally Posted by inginear View Post
1. no consumer hardware is made to run at a continuous 100% load.

2. what are your sources of the information regarding the design and testing of the ps3?

3. software controls the cooling system in the ps3. therefore software can cause overheating.

1. The PS3 is, else Sony would have to replace 50% of them.
2. Google it: You'll get reports of 0.5 to 10% failure rate after 2 years.
3. Fan control can likely be changed, however it's improbable Sony touched it for their security patches. The game won't have access to it.

#12 - daivyphuong - 197w ago
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this update fixes overheating (update 1.01 param 3.50)

http://www.megaupload.com/?d=OPGPTZF7

#11 - xragel2478 - 197w ago
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i bet you own an xbox.

#10 - Neo Cyrus - 197w ago
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More of this news again? Seriously? Isn't the answer obvious to everyone? Any modern game to pushes the console to a literal constant 100% GPU/CPU usage and that obviously equals maximum heat. PS3s come with the cheapest excuse for thermal paste possible which dries out rapidly and the heatsink isn't even connected properly in many cases.

My 40GB generation PS3's heatsink was barely connected. I suspected something was funky when it froze the first time I ran a game with a graphically intensive scene (Heavenly Sword) and froze. I opened it up to discover what an unacceptably ridiculous job was done and how shoddy the parts were.

The only thing that I could do to make the heatsink really make proper contact to was bend metal strips (whatever they're called) that holds the heatsink so when they're screwed in they apply more force. Despite what Microsoft and Sony would have you believe consoles have been completely and hopelessly maxed out for a long, long time now so move on people, nothing to see here.
Quote Originally Posted by inginear View Post
1. no consumer hardware is made to run at a continuous 100% load.

2. what are your sources of the information regarding the design and testing of the ps3?

3. software controls the cooling system in the ps3. therefore software can cause overheating.

1- I always run video cards at 100% usage constantly for hours on end, don't mistake cheaply made hardware using inferior parts for what an electronic device should be able to do. There's a reason why video card manufacturers do offer lifetime warranty: They're not Sony or Microsoft.

If you're going to ask how do I know when it's at 100%, any program can monitor the GPU usage, I use MSI Afterburner. Back in the mesozoic era when I had a dual core processor that was also at a constant 100% on both cores.

2- If you want to know the quality of the PS3 parts, open it up and look for yourself, you won't be happy.

3- Companies tend to set the fan speed to as high as they can without being loud, if Sony could have increased the fan speed without it becoming noticeably more audible they might have done so. It's not like the PS3 is silent as it is.

#9 - elser1 - 197w ago
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how would game software affect system software? does it alter it some way or does the game use too much of the ps3s resources in running it.. thus not leaving enough for the system software to work.. if true then this is bad.. maybe the ps3 is simply outdated?

#8 - inginear - 197w ago
inginear's Avatar
1. no consumer hardware is made to run at a continuous 100% load.

2. what are your sources of the information regarding the design and testing of the ps3?

3. software controls the cooling system in the ps3. therefore software can cause overheating.

#7 - anon777 - 197w ago
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mines kept freezing but it wasn't just LA NOIR it was mw2 as well and black ops after the update.

#6 - daivyphuong - 197w ago
daivyphuong's Avatar
a change for FW 3.55 ^^

#5 - craidoug - 197w ago
craidoug's Avatar
The hardware is designed and tested to run continuously at 100% load, so given the manufacturing process was good, no software can cause overheating.

#4 - elser1 - 197w ago
elser1's Avatar
great work sony.. i'll stop playing it for now then i guess.. may return the game.. it's good but its not that good, it's a little boring too.. if i wanna know when someones lying, as per the game, i can just compare it to sony videos... CAN THESE IDIOTS GET ANYTHING CORRECT??

 

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