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205w ago - Shortly following the PS3 Firmware 3.61 update, reports came in that users running L.A. Noire may be causing PS3 consoles to be overheating.

Today Senior Director of Corporate Communications & Social Media Patrick Seybold has addressed concerns on the issue below with an official statement on behalf of Sony and Rockstar Games, as follows:

We have received a very small number of customer support questions about PS3s overheating or shutting down while playing L.A. Noire. At this time, Rockstar Games and Sony can confirm that neither L.A. Noire or firmware update 3.61 are causing the PS3 hardware to overheat.

We are both committed to working hard to find solutions to this and any issues that may arise. If you are experiencing any issues with L.A. Noire or your PS3 hardware, please contact technical support using any of the means provided below:

• Rockstar Support: www.rockstargames.com/support
• Rockstar Support on Twitter: twitter.com/RockstarSupport
• PlayStation 3 Support: http://us.playstation.com/support/

Rockstar Games and Sony on L.A. Noire and PS3's Overheating

Stay tuned for more PS3 Hacks and PS3 CFW news, follow us on Twitter, Facebook and drop by the PS3 Hacks and PS3 Custom Firmware Forums for the latest PlayStation 3 scene and PlayStation 4 scene updates and fresh homebrew PS3 Downloads. Enjoy!


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#33 - tezzad - 205w ago
tezzad's Avatar
Quote Originally Posted by SwordOfWar View Post
If the system is overheating, you should hear a noticeable increase in fan speed/noise, followed shortly by a warning/and/or forced shutdown of the system.

If this was really a software issue, I suspect there would be a much larger userbase having the "overheating issues". I suspect, more than likely, that this is more or less faulty hardware or just simply the system crashing and some users assuming the crash was due to overheating.

Think about it. If the game truly caused systems to overheat, we should see a lot more than a small amount of users with issues even if its limited to specific models.

It seems to me that 90% of the time these claims are due to manufacturing defects or misuse by the user.

Let me tell you why I think you're wrong friend. My ps3 is relatively new (250GB Slim Model PAL), I've never had an overheating issue. My system sits in the middle of the floor, with nothing else around it to make it hot. I play fifa 11 in 10 hour stints sometimes and my system has NEVER overheated. This all changed when I played LA Noire.

I got 20 mins playing time, then I got the overheating message on screen, the fans became really loud and shortly after the system shut down automatically. I left the ps3 to cool down for about 30 mins and tried playing again, this time I got the same result after only 10-15mins playing time, system shut down again. To be sure it wasn't a fault with my system, I checked to see if it felt hot..it did not, not even slightly. I tried another game.. played for nearly 2 hours..no overheating whatsoever.

This leads me to the conclusion that LA Noire is crashing my system, fooling it into thinking it has been overheated, when infact it hasn't. Kinda blows your theory out of the water me thinks.

P.s. I applied the patch eveyone is talking about and it made no difference.

#32 - elser1 - 205w ago
elser1's Avatar
well i mean a hard reset as by holding the on/off button down till it beeps and shuts off.. well that's what i learnt it was called from this site.. it is caused by psn not being accessable by the game i'd say.. but you may want to pick up on any little mistakes i have made.. you seem like a know it all so please spend your time doing so.. i'll keep studying for my comptia+ certification..

#31 - tonezilla - 205w ago
tonezilla's Avatar
Quote Originally Posted by elser1 View Post
I've played my copy for hours straight and my ps3 is running cool as its a fat 40gig.. Only issue, apart from the game being average at best, is when you try to access PSN from the game itself it freezes and you have to do a hard reset..

Really, a "Hard reset"? Are you sure you don't mean a soft reset? Do you know what a "Hard Reset" means?

Hard Reset is representative of "Hardware Reset". Soft Reset is representative of "Software Reset". A Hard Reset is like re-formatting your hard drive. It will erase all 3rd party software from RAM and will return everything to the way you first got it. Only the built in applications like Video, Music, PSN store will appear.

Is that what is happening to you? If it is, that is DEFINITELY not caused by any "software". Just trying to help...

#30 - SwordOfWar - 205w ago
SwordOfWar's Avatar
If the system is overheating, you should hear a noticeable increase in fan speed/noise, followed shortly by a warning/and/or forced shutdown of the system.

If this was really a software issue, I suspect there would be a much larger userbase having the "overheating issues". I suspect, more than likely, that this is more or less faulty hardware or just simply the system crashing and some users assuming the crash was due to overheating.

Think about it. If the game truly caused systems to overheat, we should see a lot more than a small amount of users with issues even if its limited to specific models.

It seems to me that 90% of the time these claims are due to manufacturing defects or misuse by the user.

#29 - elser1 - 205w ago
elser1's Avatar
australia needs a 18+ r rating for games and thats it.. no game shpould ever be banned or censored.. its ridiculous.. rest of the world laugh at us poor stupid australians... LOL

#28 - HeyManHRU - 205w ago
HeyManHRU's Avatar
They can't ban L.A. Noire here in Australia even though it should be R 18+. It's a really popular game and they would loose lots of $$$

I can just imagine my kid asking such things - ROFL

#27 - 9nihn - 205w ago
9nihn's Avatar
It's a sad truth that glorified violence and gore is easier to explain or brush off. I agree that this is in no way a kids game, my friend almost rented it for his kid today, i lol'd then.

#26 - elser1 - 205w ago
elser1's Avatar
i can't believe that mortal combat is banned and this is ok in Australia... LOL

#25 - Neo Cyrus - 205w ago
Neo Cyrus's Avatar
Quote Originally Posted by inginear View Post
1. your video cards are not running at 100% on a continuous duty cycle. if they were, that would mean that you are playing graphically intensive games 24 hours a day, 7 days a week, 52 weeks a year. by stopping the game or turning off the computer you are making the duty cycle much less than 100%.

Your original statement implied the PS3's are dying due to too much consistent load (as in hours at a time) and that nothing could handle that load, so I pointed out standard hardware does... so what you write here is nonsense. It's as if you're not communicating in the same language I am or just trying to argue for the sake of arguing.
Quote Originally Posted by inginear View Post
my original comment was based on the fact that almost no game for the ps3 makes it run at 100% during the entire play session of the game. the ps3 may be "maxed out" during the game play, however unless the programmers are very bad the cell b.e. would not be taxed throughout the entire game or cause any problems.

I have no way of confirming if at any point during a game the load would drop but that would usually happen during a movie/cutscene and the load would be lower before the gameplay starts... that just makes the PS3 seem even worse.

#24 - barrybarryk - 205w ago
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ok most of these arguments are irrelevant, LA Noire didn't cause any overheating issues it just crashed. Fat PS3's all suffer from the YLOD problem sooner or later, either that or the owners of the 100 or so i've fixed in the last 12 months must all be doing something wrong, same with the original 360's and the RROD problem, either way it's sorted now.