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April 6, 2010 // 7:48 pm - Update: Sony has now told that despite widespread reports they have seen no evidence of damage caused by the PS3 Firmware 3.21 update.

Sony has already upset some users by removing the "Install OtherOS" with its PS3 Firmware 3.21 update, and based on reports from the official PlayStation forums a sizable number of PS3 users have run into issues since updating to PlayStation 3 Firmware version 3.21 as well.

Problems after installing the update range from folks not being able to log into PSN or load a disc after the update to users not being able to turn on their PS3 at all - some have even reported freezing during the update process.

Of course, there's also lots of users that have updated without any issues whatsoever, and the problems don't seem to have yet drawn an official response from Sony.

Let us know how things worked out for you in the comments below.

PS3 Firmware 3.21 Locks Out More Features Beyond OtherOS?

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#21 - fun4you2008 - April 7, 2010 // 2:39 pm
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I am pretty certain there are some bugs in the update program that is included in the PUP. It's a pretty nasty and apparently elusive bug that Sony cannot seem to find and fix (or can't fix). If you look at the Sony forums, the bug has been around for a while, but it got worse when 3.0 came out, because they went and touched that code for the new SLIM hardware. That code has to figure out what hardware it's running on, and load the correct firmware into the correct flash. So, every time you do an update, you have a small chance, but significant impact, of mucking up your PS3 because that program does the wrong thing.

And I believe Sony would want to fix the problem, if they could find it, because it's causing the same problem on brand new SLIM units (under warranty, and thus fixed on Sony's dime). I believe the problem is more widespread than Sony would like you to believe because they started offering refurbished SLIM's as a replacement option. That likely means they are running out of older refurb PS3 units very quickly, and one day, may not even be able to offer anything but a refurb slim unit. They don't owe you an older model (your warranty expired, Sony is doing you a "favor" by offering a replacement at a reduced cost).

What is worth noting for those conspiracy theory types... you only get a 90 day warranty on a refurb. So, if the update process causes the problem, then simply don't publish updates within roughly 90 days of each other. Wait for the warranty to expire first! Sony's got the EULA to protect them (firmware updates are at your own risk according to Sony).

And so... I am still on 2.76 - no working bypass to get to the PSN Store to buy DLC, no online gaming, no new Sony Pictures BR movies, and no PS3 games since 3.01 came out... just me and my partially functional PS3.

#20 - kablooey - April 7, 2010 // 1:59 pm
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I've updated and had no problem at all. BTW can we stop making jokes with "I only does..."? It's tiring right now.

#19 - jon5555 - April 7, 2010 // 12:52 pm
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HDMI control with my bravia stopped working for me after this update.

#18 - ZimZi - April 7, 2010 // 10:24 am
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Quote Originally Posted by xxkrizxx View Post
* A security patch was added to address security vulnerabilities that may occur when playing MP4 format video files. hmm.... (That is a neat one, never heard of this "security" problem, before!)

Is that worth looking into? (someting like the good old tiff exploit on psp).

#17 - proskopina - April 7, 2010 // 10:14 am
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i don't update yet!! i'll wait something from the hackers!!

#16 - livpool - April 7, 2010 // 8:15 am
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The thread title was a joke, relating to people being 'locked out' of their ps3's.

#15 - Ps3Rips - April 7, 2010 // 8:04 am
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So beside the official things listed in 3.21 what else is locked out? My point being, I'm confused by the thread title. It seems to state that other things have been added. Yet none are alluded to.

Yes it has regression bugs. Every firmware release does. Its virtually impossible to test a firmware release via the format QA process that Sony does against all of the variables of save files , messages, images, music etc that people store on the ps3 HDD's.

I just see the thread as a bit of a non-event. Look at every firmware release and within a day or so you'll have people saying I now can't login in. My Blue-Ray drive won't play. In that case every firmware locks out more than the official release notes.
Unless there is something definite you know has been added then I just think it must be a bit of a slow news day.

#14 - OGroteKoning - April 7, 2010 // 7:25 am
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What people tend to forget, is that it is not always the firmware that messes up the PS3's. sometimes it is the PS3 that has progressed past it's sell-by date or faulty components that just "go". Then DO NOT exclude the person in fron of the PS3 - sometimes he/she is the main cause of his/her PS3 giving problems!

#13 - GaijiL - April 7, 2010 // 7:02 am
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I think it's obvious that $ONY will lock more exploits in FW 3.21, and that's why I still stay in 3.15.

#12 - otarumx - April 7, 2010 // 6:06 am
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Yeah, I would love those kinds of things too setoku but I have seen that quite a bit of people got really angry because sony effectively cancelled the possibility of playing pirated games on the console with the removal of the otheros, I figure there are a bit of people that actually used the PS3 for Linux as a backup computer of sorts and for those people I feel for them but personally I rather use a PC for my emulation and video needs.