11-14-2010 #1BackHome Guest
Is it safe to handover PS3s to Sony service centers ?
Just wondering if it is safe to handover the PS3 to customer service centers for problems.
The worry is, would they update the firmware to the latest, even though it might not be relevant to the issue in question. (for eg. the eject button randomly working and not)
11-14-2010 #2DaedalusMinion Guest
Yes, they probably will. Better to ask them before you hand it over.
- Join Date
- Apr 2005
Correct, their general practice is to update the Firmware, however, awhile back one user here reported he requested they didn't and received his unit back with the same Firmware intact.
Whether he was BS'ing or not is a good question, but if I was in the situation of needing Sony to fix my own PS3 I would at least ask them that... it can't hurt, say you legitimately use it for PS3 Linux etc as would be completely reasonable.
11-14-2010 #4TheMormegil Guest
Unless it's a slim...
11-14-2010 #5TheShroomster Guest
I called them and they said they are being updated upon repair now that's why i fixed my own.
11-14-2010 #6effbee Guest
They swapped mine out. I sent in a fat with 3.15 with RSOD, got back a different system still at 3.15 and this was after the 3.21 FW was released.