A Rockstar customer service representative has issued the following statement regarding the freezing issues PS3 owners of GTA IV have experienced:
"A patch is being worked on around the clock to address the issues. It's bound to be. That's how they address this sort of thing. It is being worked on. We're looking into it. You will hear from us if a patch is released. A patch is usually the way it's been done."
The rep also said that they have not been told what is causing the game to freeze and that they are "devoid of information at the moment".
To quote: We were also given some tips on how to combat the freezing experienced on the PS3 version of the game, including:
Completely remove the game from the system but leave saves behind.
Turn the console off for 15 minutes without any cables plugged in, then turn it on and try again.
Play without access to the Internet.
Turn off the auto save function and the controller vibration setting.
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