although one major complaint that i wish I'd see on home is moderation. i can't tell you how many times I've seen kids trash talking, flirting with virtuous women, etc.. Home needs a report player function to report those who are harassing and just plain causing trouble.
Well, the whole idea of Playstation Home is to provide a place to chat and meet new people and friends. think of it like IRC chat but with virtual avatars and other misc items. i never been fond of playstation home myself, but i do get on home when I'm bored and i have met 4-5 people from home who i now play games online with and have fun. home isn't for entertainment, even though sony tries to make it as entertaining as possible. not to mention home is free so who can argue with that. home is sessionally made for players to meet players.